Privacy Policy
Last updated: September 2025
1. Information We Collect
When you use our website contact or booking form, we collect the information you provide — including your name, phone number, email address, address, and service details. This information is used solely to process your service request and contact you regarding your booking.
2. How We Use Your Information
The information you provide is used to: (a) process and confirm your service booking; (b) contact you to coordinate the technician visit; (c) follow up regarding the service provided. We do not use your information for marketing purposes without your explicit consent.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your information may be shared with our technicians only to the extent necessary to provide the service you have booked.
4. Data Security
We take reasonable steps to protect the information you provide through our website. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of data sent over the internet.
5. Cookies
Our website may use basic cookies for functionality and analytics purposes. You can control cookie settings through your browser. We use Vercel Analytics which collects anonymous usage data to help us improve the website.
6. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps, WhatsApp, or social media). We are not responsible for the privacy practices of those websites.
7. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact
If you have any questions about this Privacy Policy, please contact us at srtechkolkata@gmail.com or call us at +91 9875515284.