Frequently Asked Questions

For regular household use, we recommend getting your chimney professionally cleaned every 3 to 6 months. If you cook frequently or use high-heat cooking methods, more frequent cleaning (every 2–3 months) is advisable to maintain proper suction and prevent grease buildup.

Our chimney cleaning service includes filter cleaning and degreasing, internal chamber cleaning, grease trap cleaning, motor inspection, and a basic functional check. We ensure your chimney's suction is restored to its optimal level.

Signs that your chimney needs cleaning include: reduced suction power, visible grease dripping from the chimney, unpleasant cooking odours not being absorbed, noisy motor operation, and if it has been more than 3 months since the last cleaning.

Yes. In addition to cleaning, we also repair chimneys. If your chimney is not turning on, making unusual noises, or has electrical faults, our technicians can diagnose and fix the issue. We also replace motors and other components when necessary.

We service most major chimney brands available in India. Please contact us to confirm if your specific brand and model is supported.

A water purifier should ideally be serviced every 6 to 12 months, depending on usage and local water quality. Regular servicing ensures the filters and membrane are performing correctly and that your drinking water remains safe and clean.

Pre-filters and carbon filters typically need replacement every 6–12 months. The RO membrane usually lasts 2–3 years depending on water quality and usage. If you notice a change in water taste, reduced flow, or if the indicator light is on, it may be time for a replacement.

Reduced water flow is usually caused by clogged filters, a worn-out membrane, low water pressure, or a faulty pump. Our technicians can diagnose the cause and advise the appropriate fix — which may be a filter change, membrane replacement, or pressure adjustment.

Yes. We provide professional installation for new RO and water purifier units. Our technicians handle the complete setup — inlet connection, mounting, tubing, drain connection, and initial testing.

We service most common RO and water purifier brands. Please contact us to confirm compatibility with your specific brand and model.

You can book a service in multiple ways: use our online booking form on this website, call us directly, or send us a WhatsApp message. Once we receive your request, our team will confirm your appointment.

We aim to respond to all service requests as quickly as possible. Same-day or next-day visits are our goal, subject to technician availability and your location. Contact us for availability in your area.

Please contact us directly for current visiting and service charges. We aim to be transparent about all costs before starting any work.

Yes. Please contact us as soon as possible if you need to reschedule or cancel your appointment. We request at least a few hours' notice so we can reassign the technician to another service.

We primarily serve Howrah and Kolkata, including surrounding areas. Please contact us to confirm whether we serve your specific locality.

Travel or distance charges may apply for locations outside our primary service area. Please contact us with your location details for accurate information.

Yes. Our technicians are experienced in servicing and repairing home appliances including kitchen chimneys and water purifiers. We focus on quality workmanship and professional service.

We stand behind our work. Warranty terms vary depending on the type of service and parts used. Please ask our team for specific warranty details when booking your service.

Please contact us directly for information on accepted payment methods. We aim to keep the payment process simple and convenient for our customers.